Frequently Asked Questions

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Frequently Asked Questions (FAQ)

Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.

Product Questions

What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
Is Drinking Alkaline Water Suitable/safe For People In Medication?
Yes, however Alkaline filter can be replaced with carbon block filter (for dispenser models), or replaced with Ultrafiltration filter (for Undersink models), if customers are not comfortable with the idea of having Alkaline water with medication.
 What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?

5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate

 How Effective Is Your Water Filter Systems In Cleaning Water?

All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology

 Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?

Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.

Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?

Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.

Servicing & Warranty Questions

Are There Any Warranty Or Return Policy?

We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.

How Often Do I Need To Replace My Water Filters And How Much Does It Cost?

We recommend our customers to change their filters every 12 months.

For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.


Based on 89 reviews
Travis Mel
Travis Mel
The water dispenser from AmGlow is a great addition to our workplace. The water dispenser works perfectly and provides us with quick access to both hot and cold water. Throughout the installation process, AmGlow demonstrated exceptional knowledge and attention to detail. They made sure the dispenser was fitted correctly and carefully described how it worked. We are incredibly happy with AmGlow's service and product, respectively.
Our office's AmGlow water dispenser has been a game changer. The dispenser's performance is excellent, regularly dispensing cold and hot water. The expertise and attention to detail displayed by AmGlow during the installation procedure were outstanding. They made certain that the dispenser fit in well with our office. AmGlow's outstanding quality and service are greatly appreciated.
Any family should have an AmGlow water dispenser. The clean form and simple functionality of the dispenser make it an ideal addition to our kitchen. AmGlow technicians were extremely professional throughout the installation process. They made certain that the dispenser was properly installed and extensively discussed its functionality. We are quite delighted with the product and the great service provided by AmGlow.
Chae Hee
Chae Hee
Having the AmGlow water dispenser in our home has been a fantastic addition. The dispenser performs its functions remarkably well, and the water quality is exceptional. AmGlow's professionalism was evident throughout our communication with them. They provided thorough guidance, helped us pick the suitable dispenser, and carried out the installation flawlessly. We are thrilled with the product and the high level of service provided by AmGlow.
Kieran Lee
Kieran Lee
When it came to delivering my water dispenser, I had a terrific experience with Amglow's punctuality. The product arrived exactly on time, as promised, making the entire purchasing process simple. Their promptness and dedication to on-time delivery are remarkable.
Richard Wu
Richard Wu
Amglow's water dispensers are absolutely outstanding. The build quality is excellent, and the functionality is outstanding. It efficiently dispensing water, and the cooling and heating features operate flawlessly. I am quite pleased with the product's performance.