Frequently Asked Questions

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Frequently Asked Questions (FAQ)

Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.

Product Questions

What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
 What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?

5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate

 How Effective Is Your Water Filter Systems In Cleaning Water?

All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology

 Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?

Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.

Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?

Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.

Servicing & Warranty Questions

Are There Any Warranty Or Return Policy?

We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.

How Often Do I Need To Replace My Water Filters And How Much Does It Cost?

We recommend our customers to change their filters every 12 months.

For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
GOOGLE REVIEWS

GOOGLE REVIEWS

AmGlow
4.9
Based on 192 reviews
Jolene Sng
Jolene Sng
1744422170
This is the best water dispenser I ever own. It help to save a lot of table top space. Thank you Kayne for his excellent service. He is very prompt in answering questions. Very knowledgeable and professional.
huo guang Tan
huo guang Tan
1744376539
Went over to amglow on Sunday without appt and met Kayne at the showroom. Had a wonderful experience with him. He went through with us on how AMglow water dispenser works, recommending us the latest model to choose with. Excellent service! The water dispenser is wonderful, convenient and easy to use! The best of all it only takes a very small space of your area! Would recommend Kayne for his service and AMglow water dispenser to use for daily use!
From going to the showroom, checking status, making appointment to installation, the process has been a smooth and pleasant one. Sharon is responsive and honest to all queries. The product is straightforward and good to use. Highly recommended.
shanen nanoo
shanen nanoo
1744346301
Kayne and Syukor were very helpful. Very happy with the product and their assistance
Yoon Meng Yang
Yoon Meng Yang
1744024699
My house installed Amglow 7flow already 7 days, so far all good! We like it! I am very happy and satisfied service by Kayne, he shows patience and professional to introduce the products! He reply WhatsApp very fast, regardless before or after installation. Amglow's installation team also awesome, they provide efficiency work and professional.
Chua Le Xun
Chua Le Xun
1743652427
I had an excellent experience with Kayne! His customer service was top-notch—he was knowledgeable, patient, and made the whole process smooth and enjoyable. He went above and beyond to ensure I got exactly what I needed. The product looks absolutely amazing, and I couldn’t be happier with my purchase. Highly recommend Kayne for anyone looking for great service and quality products!
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