Frequently Asked Questions (FAQ)
Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.
Product Questions
What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?
5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate
How Effective Is Your Water Filter Systems In Cleaning Water?
All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology
Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?
Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.
Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?
Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.
Servicing & Warranty Questions
Are There Any Warranty Or Return Policy?
We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.
How Often Do I Need To Replace My Water Filters And How Much Does It Cost?
We recommend our customers to change their filters every 12 months.
For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
GOOGLE REVIEWS
GOOGLE REVIEWS
Based on 166 reviews
Tanky Tan
1731814901
Bought their Contour 7 dispenser during the Comex show and is definitely value for money! Outstanding sales and after sales service! We have been sourcing around for many different brands of dispensers and AmGlow's certainly met our expectations.Good flow of Hot (its very hot!) and cold (its very cold too!) water.Also it takes up soooo little space.LOVE IT!
Lu Ding Ji
1729574983
Purchased their concealed water dispenser system, Contour 7. Very stylish, with both hot and cold water output. Price and service is absolutely wonderful. Our whole household loves it a lot. Will recommend to my family and friends definitely! Thumbs up!
Foodiejerm
1728437379
Love how convenient this is! Instant cold (or hot) filtered alkaline water available any time. Definitely a great addition to any home!
Fu Boon Ker
1727955423
What's the point of booking a visit to the showroom and rushed all the way from work, only to be disappointed that the showroom is already closed BEFORE 7pm?!!Wanted to visit the showroom before confirming my order, but looks like I've lost all confidence in their service.
Jolene Ong
1727497897
DO NOT BUY. INSTALLED YESTERDAY 20 SEP 2024 AND TODAY MY HOUSE IS FLOODED. Living room, BEDROOM, balcony, all flooded. All my new furniture is soaked - can you imagine???Update 28 Sep: Company refunded & compensated me for some damages. Manager came down to apologise and was sincere. I googled around and I think leaking is quite common so checking up to 6 hours after installation is good practice (I think). And I think Amglow will definitely improve after this experience with me🥲 so yall should be safe to buy 🤣
Joreen Tay
1727238337
Product looks great on my setup. The installer was friendly and helpful.
