Frequently Asked Questions (FAQ)
Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.
Product Questions
What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?
5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate
How Effective Is Your Water Filter Systems In Cleaning Water?
All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology
Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?
Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.
Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?
Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.
Servicing & Warranty Questions
Are There Any Warranty Or Return Policy?
We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.
How Often Do I Need To Replace My Water Filters And How Much Does It Cost?
We recommend our customers to change their filters every 12 months.
For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
GOOGLE REVIEWS
GOOGLE REVIEWS
Based on 201 reviews
Matthew Crispino
1750329573
Came all the way down at 6:30pm to find the shop closed, Walao waste ppl time
Shu May Leo
1750151829
Purchased the water purifier from Kayne and he was professional, prompt and helpful. Truly tried to understand my needs and recommended accordingly, instead of just proposing the latest and most premium model.
Steve Nai
1749782569
We are pleased with the product.Kayne Tan recommended a good water dispenser to us.Sleek and very good to use.
Jas oh zhixuan Jas oh
1748651855
I had the absolute pleasure of receiving exceptional service from Kayne, and I couldn’t be more impressed. From start to finish, Kayne was professional, attentive, and genuinely committed to ensuring everything went smoothly.What stood out most was Kayne’s attention to detail and proactive communication. Every question I had was answered promptly and thoroughly, and he consistently went above and beyond to make sure my experience exceeded expectations. His knowledge and expertise were evident, and he handled everything with confidence and care.It’s rare to encounter someone who combines skill, efficiency, and a friendly attitude so seamlessly. Kayne is a true asset to his team, and I wouldn’t hesitate to recommend his services to anyone looking for top-notch support.Thank you, Kayne, for your outstanding service!
Chen Zhenwei
1748315017
Michael has been fantastic since day1 I visited the showroom. He could professionally articulate the pros/cons of their system. After sales with him was also very prompt. He always put himself in customer's POV which is super appreciated.Both system & Michael's service 👍🏻Only downside was delayed in installation of my unit due to issues in their manufacturing site and subsequent QA issues.
Michelle Chee
1747568060
Thank you Kanye for the quick turnaround. We love how straightforward the product and water system is. Highly recommended
