Frequently Asked Questions (FAQ)
Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.
Product Questions
What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
Is Drinking Alkaline Water Suitable/safe For People In Medication?
Yes, however Alkaline filter can be replaced with carbon block filter (for dispenser models), or replaced with Ultrafiltration filter (for Undersink models), if customers are not comfortable with the idea of having Alkaline water with medication.
What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?
5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate
How Effective Is Your Water Filter Systems In Cleaning Water?
All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology
Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?
Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.
Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?
Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.
Servicing & Warranty Questions
Are There Any Warranty Or Return Policy?
We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.
How Often Do I Need To Replace My Water Filters And How Much Does It Cost?
We recommend our customers to change their filters every 12 months.
For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
GOOGLE REVIEWS
GOOGLE REVIEWS
Based on 215 reviews
Looi En Qi Angel
1714057495
Was told that the whole machine is made from galvanised stainless steel wherever possible. So far so good, very resistant to scratches and does what is needed. Recommended!
summer
1714054869
Simple and efficient! This water dispenser fits perfectly in my small office space and provides both hot and cold water instantly
wei sheng
1713274786
Thrilled with the quick and responsive customer service! Any queries or concerns were promptly addressed, making the whole purchasing process a breeze. Thank you Amglow!
Jovan Huang
1713099806
A lifesaver during this scorching hot lesson! The dispenser has become an essential appliance in our home, keeping us cool and hydrated
elden
1713073971
The chilled water option on my Contour 7 is a game-changer, especially for making quick iced teas! It’s a must-have for any Singaporean household who loves cold beverages! Highly recommend!
Justin Chan
1713029494
As a busy professional in Singapore, having a reliable water dispenser at the office is very crucial. The Contour 7 is reliable, efficient, and easy to use!
