Frequently Asked Questions

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Frequently Asked Questions (FAQ)

Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.

Product Questions

What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
Is Drinking Alkaline Water Suitable/safe For People In Medication?
Yes, however Alkaline filter can be replaced with carbon block filter (for dispenser models), or replaced with Ultrafiltration filter (for Undersink models), if customers are not comfortable with the idea of having Alkaline water with medication.
 What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?

5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate

 How Effective Is Your Water Filter Systems In Cleaning Water?

All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology

 Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?

Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.

Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?

Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.

Servicing & Warranty Questions

Are There Any Warranty Or Return Policy?

We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.

How Often Do I Need To Replace My Water Filters And How Much Does It Cost?

We recommend our customers to change their filters every 12 months.

For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.


Based on 94 reviews
Been using this for a week, all's good and smooth.
Wan Ting
Wan Ting
Happy with this purchase! Nice design! 🙂
joel tan
joel tan
Excellent quality and value for money
Mya See Toh
Mya See Toh
I love the convenience of the Contour
Thime de C
Thime de C
An AmGlow water dispenser is a must-have for every household. The dispenser performs perfectly, and the process of installation was easy. Your promptness and professionalism in rendering service are greatly appreciated.
Freya Lim
Freya Lim
Since I've been using AmGlow's water dispenser for a year, I've been amazed by their staff's professionalism. The dispenser works well, and the installation went without a hitch. It provides clear, crisp water and has excellent hot and cold options. I have faith in AmGlow to provide high-quality products and services.

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