CONTACT US
Shall you need more information about us or you have any concerns to share regarding any product you are using or for any further assistance, please feel free to get in touch with us
- +65 8790 2885 / +65 8011 0304
- sharon@amglow.com
- Victory Centre,
110 Lor 23 Geylang, #06-10
Singapore 388410
Drop us your enquiries!
GOOGLE REVIEWS
GOOGLE REVIEWS
Based on 172 reviews
John Wu
1766585426
I am still hoping the overall experience warrants a 5-star review. Watch this space.Bought a 7flo in Sep 2024, scheduled for it to be installed initially by year-end but they mentioned it would be delayed till Jan / Feb 2025 while a temporary unit will be installed and loaned to us F.O.C. They even backdated a 11% promotional price (by a day). When we had to postpone the installation at the last minute, they kindly agreed to it.It was really going pretty ok so far at that point.So why not 5 stars?1. There were more delays. Possibly due to lunar NY period, but Jan / Feb became late March and eventually early April. And only because I reached out and asked.2. The unit last about 2 weeks, and then started having electrical faults. It would shut down for no reason, and we were not able to revive it. We even checked our electrical wiring to make sure that wasn’t the problem. Servicing was done, but the problem wasn’t fixed as the unit lasted only a few days this time.3. This time I had to press for a unit change. Once faulty, and then again after servicing. We basically had no filtered water at a time when we needed it most. But again, no unit change. Technician assured me it was fixable. The unit broke down again.4. Eventually the unit was changed by end May; it was a different batch and the unit also had a slightly different look. Most likely the previous batch had structural issues that couldn’t be resolved. We were also offered a rebate for all the troubles.It was the service recovery at the end (by Michael), and more importantly, that the unit has worked so far from end May to date — about 7 months, that ensured this wasn’t a 3 star or below review.But the fact remains that we paid in September, and a fully serviceable unit was only up and running the following May. I cannot in good conscience give anything higher than 4 stars, unless the unit continues working well for the full duration of the 3 years as promised, and our annual maintenance goes well without any further hiccups.
Fabrianne Teo
1766304988
Superb service from SharonDecided on Amglow as the product body is very solidThe cold water was super cold as well!The hot water flow is fast tooPrice is very reasonable, has in house installment too, very affordable!!Thank you Sharon for your good service!!
Noraini Hasi
1766033895
Jer Ttj
1765180294
Don’t waste your time making a trip here when they are not keen to welcome you at the showroom.
WanThart Wong
1764241909
This product is convenient and compact as the main system is placed under the sink area the operation is straight forward the cold and warm serve well and acceptable but not for party use only for small family. Seller personnel is Kayne is swift and efficient and respond well to our needs.
Amber Foong
1764213918
Kayne is very responsive.Uncle who did the installation is also very helpful.Overall very good experience.
