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Frequently Asked Questions (FAQ)
Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.
Product Questions
What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?
5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate
How Effective Is Your Water Filter Systems In Cleaning Water?
All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology
Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?
Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.
Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?
Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.
Servicing & Warranty Questions
Are There Any Warranty Or Return Policy?
We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.
How Often Do I Need To Replace My Water Filters And How Much Does It Cost?
We recommend our customers to change their filters every 12 months.
For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
GOOGLE REVIEWS
GOOGLE REVIEWS
Based on 181 reviews
EM Teh
1740811020
The Amglow Contour 7 looks modern and sleek, making it a great addition to my kitchen. It’s very convenient to use.Sharon is great, very prompt in responding, detailed in explanations, and even ensured my kitchen had enough space before I made the payment. The installation process was smooth and fast too.The only downside was the slightly longer waiting time of about three months due to the year-end promotion. However, I was informed during my purchase, so I was prepared for the delay.Overall, I’m happy with the product and the service provided! Highly recommended.
Lu Ding Ji
1740562335
Thanks Kayne for his exceptional service and help! Purchased their concealed water dispenser system, Contour 7. Very stylish, with both hot and cold water output. Price and service is absolutely wonderful. Our whole household loves it a lot. Will recommend to my family and friends definitely! Thumbs up!
Gloria Chan
1740378521
Bought the contour 7 from Michael. With his assistance, he made the buying process easy and fast.
zh wei heng
1740131526
Thanks Michael for the product introduction and patient advice. The whole sales process experience was good.The dispenser works well to my needs and it looks great on the sink.
K T
1740020941
I had a fantastic experience with Kayne's service! He was incredibly helpful and knowledgeable about the AMglow water filter dispenser. His professionalism and attention to detail made the entire process smooth and enjoyable. I highly recommend Kayne for anyone in need of assistance with this product. Excellent service all around!
elaine tan
1740012809
Everything was set up perfectly. Excellent installation and great product! Thank you Kayne
