Frequently Asked Questions (FAQ)
Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.
Product Questions
What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?
5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate
How Effective Is Your Water Filter Systems In Cleaning Water?
All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology
Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?
Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.
Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?
Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.
Servicing & Warranty Questions
Are There Any Warranty Or Return Policy?
We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.
How Often Do I Need To Replace My Water Filters And How Much Does It Cost?
We recommend our customers to change their filters every 12 months.
For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
GOOGLE REVIEWS
GOOGLE REVIEWS
Based on 219 reviews
Fluttersky
1761562990
I purchased the contour7flo water dispenser online and was served by kayne. He was helpful by providing detailed explanation and also help to expedite the delivery process.
Ng JingKai
1761552910
Fast installation. Easy to use
Cassmine Chiew
1760610919
Got the contour 7 flo for my new home and am thoroughly pleased with the purchase. The rate of the water flow seems much faster than that of its competitors and it’s also very useful that its arm is decently long so you can fill big tumblers directly (if installation is done beside a sink). During installation, the technician handled everything smoothly, including the water pipe connection and table top drilling without damage to my countertop.Shoutout to Kayne who was extremely helpful, informative and responsive from the start. Importantly, he was able to advise me on the space and technical requirements for installation.
J CP
1758967765
There was some hiccups with arrangement earlier but Amglow arrange a super professional, friendly, helpful and perfect Technician Syukor! Very happy with the installation done, product is important but I always feel installer is part of the importance of the whole process! Thumps up to Syukor I am happy with the whole thing👍
Irfan Juki
1758629360
Customer service was awesome! Installation was smooth and seamless! The product nonetheless is sleek and what we wanted! Recommended to get it!
Tzu Yin Goh
1756885746
Great product, family members are happy with the hot and cold water at a tap (literally😁) Kayne is super helpful and prompt in my queries, purchase and installation. Impeccable client service by Kayne as well as detailed installation by Syukor☺️👍🏻
