Frequently Asked Questions (FAQ)
Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.
Product Questions
What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
Is Drinking Alkaline Water Suitable/safe For People In Medication?
Yes, however Alkaline filter can be replaced with carbon block filter (for dispenser models), or replaced with Ultrafiltration filter (for Undersink models), if customers are not comfortable with the idea of having Alkaline water with medication.
What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?
5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate
How Effective Is Your Water Filter Systems In Cleaning Water?
All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology
Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?
Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.
Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?
Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.
Servicing & Warranty Questions
Are There Any Warranty Or Return Policy?
We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.
How Often Do I Need To Replace My Water Filters And How Much Does It Cost?
We recommend our customers to change their filters every 12 months.
For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
GOOGLE REVIEWS
GOOGLE REVIEWS
Based on 272 reviews
Kaeden Lim
1713275873
Convenient and low-maintenance, highly recommend families to install the Contour 7 if the household is looking to streamline their daily routines.
Priscilla C
1713274808
Highly recommended for families with kids! The child safety lock ensures peace of mind while the dispenser encourages healthy hydration habits, it’s so interesting to use, I don’t need to force my kids to drink water anymore.
wei sheng
1713274786
Thrilled with the quick and responsive customer service! Any queries or concerns were promptly addressed, making the whole purchasing process a breeze. Thank you Amglow!
Jovan Huang
1713099806
A lifesaver during this scorching hot lesson! The dispenser has become an essential appliance in our home, keeping us cool and hydrated
elden
1713073971
The chilled water option on my Contour 7 is a game-changer, especially for making quick iced teas! It’s a must-have for any Singaporean household who loves cold beverages! Highly recommend!
holaa a
1713029924
really appreciate the energy-saving features of the Contour 7. its eco-friendly and does not add on too much to the bills, yet provies chilled and hot water on demand !
