Frequently Asked Questions (FAQ)
Everything You Need To Know About Alkaline Remineralization System's Working, Installation And Usage.
Product Questions
What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?
5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate
How Effective Is Your Water Filter Systems In Cleaning Water?
All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology
Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?
Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.
Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.
Servicing & Warranty Questions
Are There Any Warranty Or Return Policy?
We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.
How Often Do I Need To Replace My Water Filters And How Much Does It Cost?
We recommend our customers to change their filters every 12 months.
For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
GOOGLE REVIEWS
GOOGLE REVIEWS
Based on 178 reviews
PeiYi
1770693506
Highly recommend contour 7flo for its fast water dispense, sleek design & space saving! About a week since installation and I’ve been enjoying the convenience of immediate water dispense. Definitely a life changer.Thank you Adan for the good explanation offline, attending to our questions swiftly online & assisting our new home purchase!
Siliang Wang
1770644513
Installed for 9 months and used continuously for barely 2 months since I moved in and it broke down, water does not flow, no hot or cold water and system keep on beeping. Before usage I already had issue with the main control system where they gave me one with a faulty switch. Had to wait almost a month before fixing can be done. The reliability of the product is questionable.
Joyce Lum
1770100538
Jun Jay was knowledgable and helpful in explaining the functions and the different type of tapes. Amglow is really useful and convenient to use, really enjoy it!!
Tan Her Han
1769161859
Sleek looking and space saving water dispenser and filter. Michael was really responsive and prompt in arranging my installation and also helping me with calibrating my settings. Recommend to get this if you have space limitation on your kitchen countertop.
shown “ang” S
1769058388
Contacted Amglow for an issue with the cold/hot water but no follow up..need to chase after them for replies. During installation, staff said they will remind customers yearly to change filters but no such thing was done. I had to remind them instead. amglow is not reliable at all!
임슬지
1768790143
Started shutting down by itself after 6 months even after multiple restarts. Then it became really hot, feels like gonna explode. Cannot reach any of their salesperson after our previous salesperson left.Update 19/01/26: Michael called to advise on a temporary fix but the issue is not resolved yet - will need to monitor.
