Frequently Asked Questions (FAQ)
Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.
Product Questions
What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?
5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate
How Effective Is Your Water Filter Systems In Cleaning Water?
All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology
Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?
Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.
Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?
Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.
Servicing & Warranty Questions
Are There Any Warranty Or Return Policy?
We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.
How Often Do I Need To Replace My Water Filters And How Much Does It Cost?
We recommend our customers to change their filters every 12 months.
For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
GOOGLE REVIEWS
GOOGLE REVIEWS
Based on 214 reviews
Tzu Yin Goh
1756885746
Great product, family members are happy with the hot and cold water at a tap (literally😁) Kayne is super helpful and prompt in my queries, purchase and installation. Impeccable client service by Kayne as well as detailed installation by Syukor☺️👍🏻
Zhiwei Lau
1756011428
⭐⭐⭐⭐⭐I had a really good experience with AmGlow, and I’d like to specially commend Kayne for his excellent service. He was attentive, professional, and made sure all my concerns were addressed thoroughly. Kayne’s friendly approach and detailed explanations gave me a lot of confidence throughout the process. Everything was smooth from start to finish, and I’m truly satisfied with the results. Thank you, Kayne, for going above and beyond — you definitely made my experience with AmGlow a great one!
Jeff Tee
1755843923
⭐️⭐️⭐️⭐️⭐️Visited the showroom and was attended to by Kayne, who gave a clear and detailed explanation of the features and functions of the water dispenser.The installation process was quick and smooth — the installer was professional, efficient, and did a great job. I’m especially impressed with the Contour 7 tankless model, which provides both high volume and precise temperature control.After installation, the installer also gave a helpful briefing on how to use the product, which made the whole experience seamless.Overall, I’m very satisfied with both the product and the excellent service from AmGlow. Highly recommended.
Felicia Lim
1755348561
Gotten our Amglow Contour 7 flo from Kayne. He’s patient and he managed to provide solutions to our worries about where we should position the water dispenser.Our water dispenser was installed by Syukor. We strongly recommend him as he’s very knowledgable and friendly. The installation was perfectly done with no issues ☺️ Even though the water supply at the kitchen sink wasn’t set up yet, he went the extra mile to configure it as he knew that we wanted to test the water dispenser after installation.As for the product itself, we really love it as we don’t have to cater for kitchen counter space just for a bulky water dispenser.We are very pleased and highly recommend both Kayne and Syukor. Thank you so much!☺️
Woon Hin Lim
1754565537
good service and prompt follow up from sale Kayne.the installation guy also knows his work and provided good advice.
Liza Zainal
1754128539
Installed our AMGLOW contour 7.Installer, Syukor was very friendly, very precised and detailed with his explanation. Excellent workmanship!Michael from AMGLOW was very accomodative too. Very happy with the purchase from start to end.
