Frequently Asked Questions (FAQ)
Everything You Need To Know About
Alkaline Remineralization System's Working, Installation And Usage.
Product Questions
What Is The Difference Between Amglow And Other Brands Of Alkaline Water Filter System?
AmGlow’s filtration system REMINERALISE water in the most natural and organic way, whereas some in the market uses electrolysis, which is also priced higher.
What Is The pH Of Amglow’s Alkaline Water?
pH 8.5-9 , Suitable for all to drink.
What Are The Minerals That Can Be Found In Amglow’s Alkaline Filter?
5 minerals: Calcium, Silica, Potassium, Magnesium, and Bicarbonate
How Effective Is Your Water Filter Systems In Cleaning Water?
All our water filter systems are able to remove up to 99% of contaminants such as chlorine, germs, lead, bacteria etc. Our 6-Stage Water Filter System with Alkaline and Ultrafiltration would be able to eliminate other microorganisms with our ultrafiltration technology
Why Is Your Water Filter Systems Cheaper Than Other Similar Water Filters Out There?
Instead of representing overseas brands which are often overpriced, we work directly with leading and certified manufacturers in the water industry. We come up with products of our own that are most suitable and practical for each geographical market, eliminating any unnecessary costs. We believe at Amglow, that it is everyone’s right to enjoy affordable, clean and healthy water.
Why Does Amglow Only Have Hot And Room Temperature Option Available For The Tabletop Water Dispenser?
Due to space constraints within the dispenser, in order to fit 4 full sized filters, a compressor and cold water tank cannot be included.
Servicing & Warranty Questions
Are There Any Warranty Or Return Policy?
We have complete trust in our water filter systems so we do extend a 12 months warranty on all of our products.
How Often Do I Need To Replace My Water Filters And How Much Does It Cost?
We recommend our customers to change their filters every 12 months.
For the cost, it depends on whether you are replacing the water filters for our 4-Stage, 5-Stage, 6-Stage Undersink Water Filter Systems or Dispensers. Prices range from $150 to $290 and this includes our technician coming to your home to replace the water filters for you.
GOOGLE REVIEWS
GOOGLE REVIEWS
Based on 224 reviews
Rani Ranjan
1763634563
Kayne was very helpful, very much appreciated his help. I ll willingly recommend him to others..🙏🏽
EF3 Automobili
1763553877
First time user of a water dispenser, let alone the gorgeous Amglow 7.. super excited to have one of the sleekest unit in the market. The whole process from the point of purchase to the installation (2mths later) has been great. Kayne, the sales person has been on-point with every arrangements, every enquiries and questions that we have. He was quick to reply when our new 7flo did an auto shutdown, guiding us on the what-to-do-next processes. Everything turned out well same evening, he is The Man! 😅💪🏼
Mohamed Arsaath
1763528728
Satisfied buyer who received excellent customer service by Kayne and amazing package deals. Did a lot of research prior to choosing this as this is the only one that has a transparent filter to see with our own eyes compared to other brands that have a standard timeline to change their filters with opaque covers. Moreover, not many of them have 99 degrees water dispensing option. Pre planned and installed power point and water point during renovation and am very satisfied with the purchase. Have reccomended to many friends who are planning to get one too. Two thumbs up for Amglo. 👍🏾👍🏾
Acul Aje
1763473052
Great product with very sleek design. Got my Contour 7 Flo installed today and the guy was very professional, swift in terms of work and knowlegable! Thought us how to use, what to prevent, and how to maintain properly!We bought this during a roadshow and was served by Kayne. It was almost more than half a year amd still he provided us with great customer service!
ADV
1762822427
Reached out to AmGlow for an urgent water solution for our office, and I’m incredibly thankful for their swift support. Special thanks to Kayne for his outstanding assistance in advising and securing the Contour 7 Max for us. He was immensely helpful from start to finish.The Contour 7 Max has been a fantastic addition, sleek, efficient, and delivers an impressive water flow with excellent temperature control. A great blend of performance and design that fits perfectly in our workplace setup. 💧👏
Edwin Goh
1762656616
Wasn't open on Sunday 10.30am even though website and google states open, contact numbers no replies or answers. Not sure if this equates to support services if needed.
